All bookings are subject to the following strict cancellation and no-show policy. By completing a booking, guests expressly agree to these terms.

Guest-Initiated Cancellations

Cancellations made by the guest for any reason other than weather or safety, including but not limited to travel delays, illness, scheduling conflicts, or personal circumstances, are non-refundable.

No-Shows & Late Arrivals

• Failure to arrive at the designated departure location at the scheduled time will be considered a no-show.

• No-shows are non-refundable and non-reschedulable.

• Late arrivals that prevent timely departure will result in forfeiture of the booking without refund.

Same-Day Cancellations

Cancellations made within 48 hours of the scheduled departure time are non-refundable, regardless of reason.

Early Departures & Guest Requests

Once a charter has departed:

• No refunds will be issued for early returns, shortened trips, or itinerary changes requested by the guest.

• No refunds will be issued if a guest chooses not to participate after departure.

Medical or Personal Emergencies

Medical issues, personal emergencies, airline delays, or missed connections do not qualify for refunds. Guests are strongly encouraged to obtain travel insurance.

Acknowledgment of Policy

Guests acknowledge that charter operations require advance crew scheduling, fuel allocation, permits, and logistical preparation. As such, all guest-initiated cancellations represent a loss of reserved capacity.

Important Clarification

This strict cancellation policy does not apply to cancellations initiated by Charter Culebra due to weather or safety conditions, which are governed exclusively by the Weather & Safety Cancellations section of these Terms.